Frequently Asked Questions
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Frequently Asked Questions
Scoopskis will clean any areas of your property that has dog waste issues, ranging from your back, side, and even your front yards!
Of course! Even in the winter we will show up to provide our services. Even in the snow most waste is still scoopable.
The safety of our clients and their dog friends is our top priority. To ensure all dogs are safe we make sure to clean our equipment and shoes after every visit with kennel-grade disinfectant to prevent the spread of germs. We also take our gate pictures after our cleaning so you know your pets wont get out next time you let them out.
No! That's the best part, you can start, pause or cancel your service at any time by updating our customer portal or calling our office.
Proper disposal is essential for environmental safety. Currently we will double bag the waste and place it in each customers trash can or if the can is unable to be located we will place it conspicuous on the side of the house. We are currently working on a solution to be able to provide off site removal shortly!
Absolutely, we love cleaning with dogs! We simply ask that if your dog has shown any signs of aggression, you leave them inside during your cleaning. Ensuring the safety of our team is a top priority. If your dog is aggressive towards our team, you will be asked to put them inside or be completely removed from our route.
Yes, you can. Not every cleanup day will be available in your area, but we can typically offer 2 or 3 options to best fit your schedule.
No, we don’t provide arrival times for our pooper scooper services. While we will do our best to accommodate your schedule, we optimize our routes for drive time at midnight the day before services are completed to help keep costs low.